341 Reviews Found
Business Response
Thank you very much!
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Confirmed Service Customer
Stephen Gross is a phenomenal service manager. Courteous, efficient and always with a smile.
Michael R.
WAUKOMIS
Business Response
Thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our service team made such a great impression on you. We hope to see you again in the future.
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Confirmed Service Customer
John and his crew always do a great job getting us in and taken care of. The service they provide is top notch.
Rachael G.
WOODWARD
Business Response
Rachael, our team is very happy to hear about your excellent review and I hope we can continue to provide you with outstanding service.
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Confirmed Service Customer
The guys in the body shop need to wash their hands before handling light tan interior pieces. That is the only negative issue I have.
Justin L.
CHEROKEE
Business Response
We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
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Confirmed Sales Customer
We were very satisfied with our experience. Ray is wonderful salesman. Everyone in the dealership was excellent.
Bobby M.
AMES
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Northcutt Chevrolet-Buick and we hope to see you again soon!
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Confirmed Service Customer
Work required was done in a timely and professional manner. Nothing but the best from parts and service. Won't go anywhere else to have my car maintained or serviced.
Roy H.
ENID
Business Response
Our goal is to provide top-notch service so we appreciate your kind words about your experience. The whole Northcutt Chevrolet-Buick service team would like to thank you for coming in and we hope to see you again in the near future.
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Business Response
Hello there, we appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!
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Confirmed Service Customer
Very pleasant experience!! Ashley did a great job of explaining all the features on the new car! They gave me a great deal on my trade in and got my payment to where I wanted it! I love my Equinox!
Nancy W.
ENID
Business Response
Nancy, thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our service team made such a great impression on you. We hope to see you again in the future.
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Confirmed Service Customer
7500 mi checkup was ok, but advisor was so busy that he failed to ask if i needed anything else. He waited on me while he was on the phone. Thats not friendly. Unlike toyota, you didnt wash my vehicle. I felt like i was an imposition, not welcomed.
Randall G.
ENID
Business Response
We would like to extend our most sincere apologies for the experience that you had at our service department. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact us at your earliest convenience so we can resolve your concerns.
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Confirmed Service Customer
As always, service was prompt and done right. The men in the service department were courteous and pleasant. The lady in customer was the same,
Shelley K.
LAVERNE
Business Response
Thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our service team made such a great impression on you. We hope to see you again in the future.
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Business Response
Jodi, we sincerely appreciate your feedback. Each employee is a valued member of the Northcutt Chevrolet-Buick team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again!
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Business Response
Glad we could help you out!
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Business Response
Allen, our team is very happy to hear about your excellent review and I hope we can continue to provide you with outstanding service.
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Business Response
Donnie - thank you for sharing this incredible feedback with us about your service visit. Thanks again!
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Confirmed Service Customer
My vehicle was in and out in the timeframe they said it would be.
Kenneth S.
ENID
Business Response
Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
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Confirmed Service Customer
I went to pickup the car yesterday and noticed that the luggage rack was not replaced and there are bumps in the paint and the shop guy said it was probably from the sanding down of the metal which is the shavings that was not removed before the roof was painted. I told him that it was unacceptable and he took pictures of the luggage rack. I got an email from Northcutt Chevrolet asking me to call them and get this situation taken care of.
Harold O.
WAYNOKA
Business Response
We would like to speak with you directly so that we can address your concerns. Please call us at your earliest convenience so that we can fix these issues.
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Confirmed Service Customer
I had outstanding service and always treated with respect and I appreciate everything they do,
Michael S.
ENID
Business Response
Thank you for taking the time to share your feedback, Michael. I'm happy to hear that our service team took great care of you during your visit. We look forward to seeing you again soon. Thanks!
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Business Response
Glad we could help you out!
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Confirmed Service Customer
Always have great service and able to schedule in a timely way
Alan S.
ENID
Business Response
Thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our service team made such a great impression on you. We hope to see you again in the future.
Was this review helpful?
Business Response
Thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our service team made such a great impression on you. We hope to see you again in the future.