255 Reviews Found
Business Response
Thanks a bunch!
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Business Response
Thank you for this positive rating! Have a great day.
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Confirmed Service Customer
John, My Service Rep always takes care of me with Great Respect and Courtesy. As does my Sales Rep Team Taylor and Ashley.
William S.
CALDWELL
Business Response
William , we sincerely appreciate your feedback. Each employee is a valued member of the Northcutt Chevrolet-Buick team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again!
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Confirmed Service Customer
There was excellent service done on my vehicle and was done within a timely manner.
Michael S.
ENID
Business Response
Michael, we sincerely appreciate your feedback. Each employee is a valued member of the Northcutt Chevrolet-Buick team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again!
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Confirmed Sales Customer
Ray dupy has always been excellent to deal with. He has called to see if we needed any help understanding how the new technology worked (which we did)
Edgar G.
MOORELAND
Business Response
Hi Edgar, thank you so much for your positive comments about Northcutt Chevrolet-Buick! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Excellent service Stephen very helpfull. The mechanic that installed my new battery did a great job
Donald B.
ENID
Business Response
Donald, we sincerely appreciate your feedback. Each employee is a valued member of the Northcutt Chevrolet-Buick team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again!
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Business Response
Our team is very happy to hear about your excellent review and I hope we can continue to provide you with outstanding service.
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Confirmed Service Customer
I can always get my truck in when I call them for service, always great to work with the people are pleasant to deal with
Mark C.
ENID
Business Response
Mark- thank you for sharing this incredible feedback with us about your service visit. Thanks again!
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Business Response
Glad we could help you out!
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Business Response
Richard, we sincerely appreciate your feedback. Each employee is a valued member of the Northcutt Chevrolet-Buick team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again!
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Confirmed Service Customer
Failed to check tire pressure. Could not assist with warning indicator for trailer connection.
John H.
HENNESSEY
Business Response
John, we would like to extend our most sincere apologies for your experience. We strive for 100% customer satisfaction and we're sorry to hear that your recent service visit did not meet your expectations. Your feedback will help us ensure that this experience doesn't happen again and we would like the opportunity to resolve this matter to your satisfaction. Please contact our team so we can discuss options with you.
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Confirmed Service Customer
I used to take my vehicle to Croft Country Chevrelet, until they moved to Alva. They would maintenance my vehicle, the same check list, for $25 cheaper.
Keri B.
POND CREEK
Business Response
Keri, thank you for sharing these kind words. We really appreciate you taking the time to write about our service department and hope to see you again in the future.
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Business Response
Thank you for this positive rating! Have a great day.
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Confirmed Service Customer
Was provided a loaner car which was very kind. Warranty work was completed. Warning lights came on after picking my vehicle back up so i took it back. Another part had to be ordered. A few days passed and work was completed and i took my vehicle home. Recieved a call the next day that i need to bring my vehicle back in to get serial numbers off the new parts. Gary my service tech was very nice and informative theough this frustrating process. If i didnt have the extended warranty through the Dealership, I would be hesitant about returning.
James K.
ENID
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Confirmed Service Customer
My experience with Northcutts is always the same every time.....Excellent Service Great people to deal with and always feel welcome Steven Gross is the Best Service Manager What a Great Dealer to do business with Number 1 in my books Thanks Northcutt's
Bobby M.
AMES
Business Response
Mr. And Mrs. Bobby L. Mackie, it's our pleasure to provide top quality customer service and we're pleased to hear that your experience reflected this dedication. Thank you for taking the time to share your experience with us. At Northcutt Chevrolet-Buick, we value our customers and we look forward to seeing you soon.
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Business Response
It's great to hear that you had such a positive experience with our services and thank you for the feedback. We value your business and look forward to your next service appointment.
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Confirmed Sales Customer
I really appreciated the finance department working with me to get my monthly payment where I wanted it.
Matthew S.
OKLAHOMA CITY
Business Response
We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
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Business Response
Thanks for the great feedback!
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Confirmed Service Customer
Very professional, showed me what I needed, before doing. Finished on time as they stated. Good experience .
Henry K.
ENID
Business Response
Thank you again for taking the time to let us know how we did. We hope you have a great day!
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Confirmed Service Customer
Always there to help me. Making sure my vehicle is serviced. Very friendly and kind.
Mary S.
CLEO SPRINGS
Business Response
Hi, thank you so much for the positive review!