294 Reviews Found
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Business Response
Thanks for the great feedback!
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Confirmed Service Customer
Professional, very clean shop, wonderful reps. I especially like the shuttle service that's available!
Nathan W.
ENID
Business Response
Nathan, it's great to hear that you had such a positive experience with our services and thank you for the feedback. We value your business and look forward to your next service appointment.
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Business Response
Gerald, thank you for sharing this great feedback with us about your service experience. Reviews like yours let us know that we're achieving our goal and we're glad to hear that you were pleased with your visit. Thanks again!
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Business Response
Glad we could help you out!
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Confirmed Service Customer
Recall service. I was in and out before the time for my appointment. 2 thumbs up!!
Steven P.
ENID
Business Response
We appreciate the kind words! Please don't hesitate to reach out if there's anything additional we can do for you.
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Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Northcutt Chevrolet-Buick. We sincerely value your business and look forward to your next visit!
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Business Response
We love hearing from happy customers. Take care.
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Business Response
Glad you had a great experience!
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Confirmed Service Customer
Oil change and tire rotation. Not much more to say. It was ready on time.
Kenneth S.
ENID
Business Response
Thank you for taking the time to let us know how we did. We hope you have a great day!
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Business Response
Max, thank you for taking the time to submit this amazing feedback. We hope you have a great day!
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Confirmed Service Customer
As always my service experience at Northcutt Chevrolet was excellent. The service manager John is always helpful, considerate and professional as well as being friendly. My last visit some maintenance needed to be taken care of that I would not have known had he not taken time to check it out. I feel he is an awesome representative of the entire service department of Northcutt Chevrolet. I have never had problems there.
Shelley K.
LAVERNE
Business Response
Shelley, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Northcutt Chevrolet-Buick. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
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Confirmed Service Customer
I went to the Toyota side, not the Chevy side. Ty was helpful and did exactly what I asked for. Good experience.
Jesse B.
ENID
Business Response
Our staff is thrilled with your positive feedback! Thank you for sharing and we hope to see you again soon.
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Business Response
Anthony, thank you for taking the time to write about your experience at our dealership. All of us at Northcutt Chevrolet-Buick pride ourselves on our commitment to service excellence. We appreciate your kind words and look forward to seeing you soon. Thank you!
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Confirmed Service Customer
The Service Managers were very professional and the oil change and tire rotation was very efficient. It makes me feel good knowing I have a highly knowledgeable and professional team looking after my 2016 Buick La Cross.
Gordon J.
ENID
Business Response
Gordon, thank you for taking the time to write about your experience at our dealership. All of us at Northcutt Chevrolet-Buick pride ourselves on our commitment to service excellence. We appreciate your kind words and look forward to seeing you soon. Thank you!
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Confirmed Service Customer
It cost way more than I expected it to. Will be going else where for oil change next time.
Harold B.
ENID
Business Response
We sincerely appreciate your feedback.�� Our customers are our greatest asset and we value your business.�� Your comments will be reviewed with our team and please don���t hesitate to call us if you���d like to discuss them in greater detail.
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Business Response
Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!
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Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
Took forever to get vehicle back and then we got the excuse that the problem was because it had mud on a cellenoid and it cost $700. Not happy at all. Pickup is only 1 1/2 years old. We bought it new. What a mistake.
Merlin L.
ENID
Business Response
We apologize for the experience that you had at our service department We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact our team at your earliest convenience so we can resolve your concerns.
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Business Response
Jim, thank you for taking the time to write about your experience at our dealership. All of us at Northcutt Chevrolet-Buick pride ourselves on our commitment to service excellence. We appreciate your kind words and look forward to seeing you soon. Thank you!