301 Reviews Found
Confirmed Service Customer
Very helpful and fixed the issue with my car in a very timely manner.
Samantha G.
WOODWARD
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Sales Customer
It was great, could have gave some purchase gifts. Like hats shirts small price gifts for a truck
Matthew S.
ENID
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
Called my sales perso , asked about some dufferent pickups, used and new. He check a few prices and we looked at some vehicles. After compaing prices, financing and vehicles, came to the conclusion that new was the best way to go. Had manager checky pickup for trade, talked with a finance person and ended up with a new 2020 Silverado for less than what a used one would have cost me. These people were vey helpful thru the whole process.
James G.
ENID
Business Response
Our goal is to provide top-notch sales so we appreciate your kind words about your experience. The whole Northcutt Chevrolet-Buick sales team would like to thank you for coming in and we hope to see you again in the near future.
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Confirmed Service Customer
Had a good time there, everybody very nice to me
Glennis H.
ENID
Business Response
Hi, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
Good experience, Ashley was very nice to deal with.
Timothy K.
ENID
Business Response
We're so happy to hear that you had a positive experience. We look forward to continuing to work with you.
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Business Response
Thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our sales team made such a great impression on you. We hope to see you again in the future.
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Confirmed Sales Customer
Shane did a superb job of advising and guiding me to a new truck
Stephen B.
ENID
Business Response
We appreciate that you took the time to write about your experience at our dealership. Each employee is a valued member of the Northcutt Chevrolet-Buick team and we are glad we were able to provide excellent service! We look forward to working with you again in the future. Thanks!
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Confirmed Service Customer
Buy a used vehicle and breaks down less than two months. Makes no attempt to help out with breakdown that they had looked out when we bought it.
Jacob M.
BISON
Business Response
We would like to apologize for your recent experience at our service department. Please contact us at your earliest convenience as we would like to discuss this matter and work towards a resolution.
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Confirmed Service Customer
I noticed a leak under the bed of the truck. Had it towed to Northcutt because I smelled gas and the muffler was directly under the leak. John Williams, the service advisor, kept it for over a week trying to repeat what it was doing but could not. Still don't know what it was. 1995 Silverado with 290.000 miles on it. No charges because they could not find a problem.
Steven P.
ENID
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Our team is very happy to hear about your excellent review and I hope we can continue to provide you with outstanding service.
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Confirmed Sales Customer
Easy to negotiate with, identified promotion programs and plans I could take advantage of to reduce my out of pocket cost of the 2019 2500HD LTC LB Pickup. Provide a great deal. I flew in from Virginia, purchased the truck in Oklahoma and drove it back to Virginia.
James M.
DAHLGREN
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
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Confirmed Service Customer
Always have a good time at Northcutt, John is by far the best Service manager. Had us in and out in no time. Everyone is super friendly from the Sales staff to the Service staff. Best thing I ever did was buy from Northcutt Chevrolet.
Debra B.
ALVA
Business Response
The whole Northcutt Chevrolet-Buick team would like to thank you for this great feedback on your visit to our dealership. We are happy to hear that you were pleased with your visit and hope to see you in the future.
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Confirmed Sales Customer
I had a great experience. The manager and my salesman were excellent. They answered all my questions and helped me get the truck I wanted. I was very satisfied.
Ron G.
ENID
Business Response
Ron, it's great to hear that you had such a positive experience with our services and thank you for the feedback. We value your business and look forward to your next service appointment.
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Business Response
Thanks for the great feedback!
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Confirmed Service Customer
I was able to get my vehicle serviced as was promised and was done in a reasonably short time.
Neal P.
ENID
Business Response
We're so happy to hear that you had a positive experience. We look forward to continuing to work with you.
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Business Response
Thank you for this positive rating! Have a great day.
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Confirmed Service Customer
Came in for an oil change and was out before an hour
Brenda R.
ENID
Business Response
We're so happy to hear that you had a positive experience. We look forward to continuing to work with you.
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Confirmed Service Customer
The guy at the desk seemed to be in a hurry and didn’t want to take the time to discuss any issues I may have had during the inspection.
Michael S.
ENID
Business Response
Michael, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
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Confirmed Service Customer
The experience was fine. The service department is quick and efficient. The work is done correctly the first time. What is not fine are these surveys. Every time I have regular maintenance I get a survey. I understand your needing information but to get a survey with every service visit is very annoying. I like the service department, but am annoyed at the amount of surveys I receive. I try to ignore them but you send a reminder.
Mary P.
CHESTER
Business Response
Thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our service team made such a great impression on you. We hope to see you again in the future.
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Confirmed Sales Customer
Went in to buy a truck everyone was so great we not only bought a truck but also a tahoe! I cant say enough good things about the great people who work there!
Justin O.
NEWTON
Business Response
Justin, thank you for taking the time to write about your experience at our dealership. All of us at Northcutt Chevrolet-Buick pride ourselves on our commitment to customer service excellence. We appreciate your kind words and look forward to seeing you soon. Thank you!