305 Reviews Found
Confirmed Service Customer
Everyone is very kind when I bring my vehicle in for a routine oil change! One small detail that always Bothers me is that the last three times I brought it in they forgot to change the little sticker on the windshield. I know it���s not a big deal, but it���s what I use to help keep track of when I need another oil change and makes me wonder if there are other details that they are busy with servicing my car!
Gary H.
ENID
Business Response
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
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Business Response
5-star customer service is always our number one goal, and we're so happy to hear you had a great experience! Please let us know if there's anything else we can do for you. We do hope we can be of assistance in the future. Take care!
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Confirmed Service Customer
The work was done quickly and the employees are always very friendly.
Joanne W.
ENID
Business Response
5-star customer service is always our number one goal, and we're so happy to hear you had a great experience! Please let us know if there's anything else we can do for you.
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Confirmed Service Customer
Well thanks to my salesman Brandon at the Oakwood Dealership my car hatchback was fixed.Corey at the body shop tried to interrogate my wife to say our ���� was wrecked.I would truly appreciate if people would honor their word like Brandon did.Thanks Brandon again!!!!
Markus N.
ENID
Business Response
Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don���t hesitate to call us if you���d like to discuss anything in greater detail.
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Confirmed Service Customer
I arrived about 10 minutes early for LOF and rotate tires. I was on my way home in around 30 minutes. Everyone was masked up except some of the other customers. Work on my truck was excellent. Thanks John Williams !!
Steven P.
ENID
Business Response
Hi, thank you so much for your high rating. We do hope we can be of assistance in the future. Take care!
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Business Response
We're glad to hear you found our staff was so helpful! Thanks again for taking the time to leave us this information about your recent visit. Take care!
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Business Response
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
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Confirmed Sales Customer
We looked at The Blazer and Traverse the salesman was great we chose the Blazer but they didnt have the one we needed on the lot. They found one and got it for us. Everyone was great and helped us get what we wanted. Great dealership.
Christina K.
NACOGDOCHES
Business Response
Thank you for taking the time to share your experience with us! Our team will be so happy to hear you enjoyed working with them. We're looking forward to assisting with you again in the future. Take care!
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Confirmed Service Customer
My service experience was excellent as usual. The appointment was on time and done quickly as usual. I was informed of work that needed to be taken care of before hand, and it was done. I appreciate the way my vehicle is taken care of and the way John and the service department take care to let me know what I need.
Shelley K.
LAVERNE
Business Response
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Service Customer
Y���all had to replace my whole engine a month after I got the car ���������������� but I mean overall 10/10 customer service!!!!
Katrena S.
ENID
Business Response
Hi there, we regret to hear that you are displeased with your recent experience with us. If you are willing to give us another chance, please give us a call at your earliest convenience.
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Business Response
Thank you for taking the time to share your experience with us! Our team will be so happy to hear you enjoyed working with them. We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Great service, I have been taking my vehicles there for a couple of years now to get serviced and have been very pleased every time.
Wendy Z.
ENID
Business Response
Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Thanks again for taking the time to leave us this information about your recent visit. Take care!
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Confirmed Service Customer
Great dealership!!! Wouldn���t go anywhere else for sales and service.
Jeffrey T.
ENID
Business Response
We are so happy we could provide you with a positive experience! We sincerely value your business and look forward to your next visit. Until next time, take care!
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Business Response
Hi, we really appreciate your positive review! We're looking forward to your next visit with us!
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Confirmed Sales Customer
Great customer service! Easy to deal with & got me what I was looking for very quickly.
Brittanye W.
ENID
Business Response
We really appreciate your feedback! We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won���t hesitate to reach out to us.
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Confirmed Service Customer
They were fast with service and very friendly.
Linda M.
WAUKOMIS
Business Response
Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
We appreciate you taking the time to leave us this excellent star rating! We look forward to working with you again in the future.
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Confirmed Service Customer
All completed work very good..problem was no one wore a mask. I wore a mask to protect others but no one even attempted to put a mask on when I order work or paid the bill. Very disappointing. I am at high risk i.e. COPD, Diabetic and senior citizen. Again, no precautions by your personnel at all.
John R.
ENID
Business Response
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
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Confirmed Service Customer
My experience working with Jeremiah Noel was very good. He made sure I had all the needed information and helped the buying process go very smoothly. He also made sure that a mechanical problem that arose the following day was quickly taken care of and obtained a loan vehicle for me to use while the repair was made.
David U.
ENID
Business Response
We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won���t hesitate to reach out to us.