278 Reviews Found
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Confirmed Service Customer
All of our experiences with Northcutt have been great. Good people to work with.
Timothy H.
CANTON
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Confirmed Service Customer
Service manager- John was very helpful. Shuttle service convenient.
Charles R.
ENID
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Confirmed Service Customer
I came in to get my transmission fluid checked and guy told me I had black particals in my fluid "not my first run around with this guy" I asked to see the fluid and these particals.. They could only show me fluid.. Next I was told they put in 6 to 8 quarts. My car doesn't even hold that.. Next I was told I had only about 500miles left on my transmission.. Next ticket paper did not have how much fluid was added like it normally does.. Next My car only needed a transmission flush in which Enid super lube kindly did that for me right away. Wondering why that wasn't offered to me? That was so lost sale for you all and sent me into a panic mode as I had just paid the car off. After buying this car from you all and the kind of run around I got I will not be returning my car to your service department.
Holly C.
POND CREEK
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Business Response
Thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our service team made such a great impression on you. We hope to see you again in the future.
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Confirmed Sales Customer
Jake Marquez and Josh Armstrong were so friendly and very helpful. No on was pushy. It was a very relaxing experience. They were very reasonable on our trade in and I was able to buy my dream car!
Micheal F.
RINGWOOD
Business Response
Micheal, we sincerely appreciate your feedback. Each employee is a valued member of the Northcutt Chevrolet-Buick team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again!
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Confirmed Service Customer
Very good service department. Stephen always takes care of my needs.
Melvin H.
ENID
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Confirmed Service Customer
Courteous people, was only without my Acadia a couple of days.
Gary J.
MENO
Business Response
Mr Gary, we sincerely appreciate your feedback. Each employee is a valued member of the Northcutt Chevrolet-Buick team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again!
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Business Response
Charles, we sincerely appreciate your feedback. Each employee is a valued member of the Northcutt Chevrolet-Buick team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again!
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Confirmed Service Customer
I called to make an appointment and John said come on in. Oil change and tire rotation in less than an hour.
Kenneth S.
ENID
Business Response
Thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our service team made such a great impression on you. We hope to see you again in the future.
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Confirmed Service Customer
Great service and had parts ready and available to change brakes with same day service.
Justin S.
ENID
Business Response
Our goal is to provide top-notch service so we appreciate your kind words about your experience. The whole Northcutt Chevrolet-Buick service team would like to thank you for coming in and we hope to see you again in the near future.
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Business Response
Thanks for the great feedback!
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Business Response
Glad we could help you out!
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Confirmed Service Customer
All work was completed as promised and in an excellent manner
David J.
ENID
Business Response
We're so happy to hear that you had a positive experience. We look forward to continuing to work with you.
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Confirmed Service Customer
Gary and the rest of the crew at Northcutt are always so helpful! I recently had an incident where my car began to shake and rushed my car to the dealership. Although it was last minute on my part, they were so quick, efficient, and answered all of my questions (no matter how ridiculous I am sure they were). I am so grateful we have a dealership as devoted to its clients as you guys so THANK YOU!
Courtney C.
ENID