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Called my sales perso , asked about some dufferent pickups, used and new. He check a few prices and we looked at some vehicles. After compaing prices, financing and vehicles, came to the conclusion that new was the best way to go. Had manager checky pickup for trade, talked with a finance person and ended up with a new 2020 Silverado for less than what a used one would have cost me. These people were vey helpful thru the whole process.
Our goal is to provide top-notch sales so we appreciate your kind words about your experience. The whole Northcutt Chevrolet-Buick sales team would like to thank you for coming in and we hope to see you again in the near future.
We appreciate that you took the time to write about your experience at our dealership. Each employee is a valued member of the Northcutt Chevrolet-Buick team and we are glad we were able to provide excellent service! We look forward to working with you again in the future. Thanks!
I noticed a leak under the bed of the truck. Had it towed to Northcutt because I smelled gas and the muffler was directly under the leak. John Williams, the service advisor, kept it for over a week trying to repeat what it was doing but could not. Still don't know what it was. 1995 Silverado with 290.000 miles on it. No charges because they could not find a problem.
Easy to negotiate with, identified promotion programs and plans I could take advantage of to reduce my out of pocket cost of the 2019 2500HD LTC LB Pickup. Provide a great deal. I flew in from Virginia, purchased the truck in Oklahoma and drove it back to Virginia.
Always have a good time at Northcutt, John is by far the best Service manager. Had us in and out in no time. Everyone is super friendly from the Sales staff to the Service staff. Best thing I ever did was buy from Northcutt Chevrolet.
The whole Northcutt Chevrolet-Buick team would like to thank you for this great feedback on your visit to our dealership. We are happy to hear that you were pleased with your visit and hope to see you in the future.
Michael, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
The experience was fine. The service department is quick and efficient. The work is done correctly the first time. What is not fine are these surveys. Every time I have regular maintenance I get a survey. I understand your needing information but to get a survey with every service visit is very annoying. I like the service department, but am annoyed at the amount of surveys I receive. I try to ignore them but you send a reminder.
Justin, thank you for taking the time to write about your experience at our dealership. All of us at Northcutt Chevrolet-Buick pride ourselves on our commitment to customer service excellence. We appreciate your kind words and look forward to seeing you soon. Thank you!